Are there any refunds?
No: There are no refunds.
Is support included?
Unfortunately not. It's impossible for me to answer questions from everyone. That's also why I don't charge a monthly fee. However, you can purchase email coaching for $15 per question.
Will I have lifetime access?
Yes: You will have lifetime access.
What did I do wrong with my trade?
Nothing. The market will simply go against your trades sometimes. That's the unavoidable risk of trading.